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No Access to Administrative Contact Email

When you first registered your domain name with us, you used one of the two following methods.  Please follow the process associated with the correct method below: 

1. Did you create a customer profile with your own username and password when you registered your domain name (or registrar transfer)? If YES, then use the following process:

In order to make the changes you have requested we will need you to fax the following information to 614-559-6536:

  • The domain name(s) to change
  • Signed Letter of Request by the domain owner
  • Photo ID: (Driver's License or valid Passport)
  • The new administrative contact email address
  • Any other changes you want made to the account, such as DNS information

2. If you DID NOT create a client profile with a username and password when you registered a domain name (or registrar transfer),  then use the following process:

In order to make the changes you have requested we will need you to send a signed fax with the following information to:
 
416-531-2516   ATTN: OpenSRS Support

For your convenience, we have created a pre-made PDF form that can be used as a template. You can find the form at http://aaadomainregister.com/adminemailchange.pdf. If you do not use this form, please make certain your fax includes:

  • The domain name(s) to change
  • Signed Letter of Request by the domain owner on company letterhead if possible
  • Photo ID: (Driver's License or valid Passport)
  • The new administrative contact email address
  • Any other changes you want made to the account, like DNS information
Frequently Asked Questions - Domain Renewal - Manage Your domain - Contact Us - User Policy - Homepage

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